Get answers to common questions about the Mate X — Smart Mobility Companion Robot
The Mate X is a smart mobility companion robot with assisted navigation and obstacle detection. You stay in control with the joystick at all times, plus voice control, real-time mapping and centimeter-level obstacle avoidance. The Mate X is a consumer product, not a medical device.
The cameras and sensors are used only for obstacle avoidance and navigation. All perception data is processed locally on the device and is never uploaded. Nothing leaves the Mate X unless you actively choose to share diagnostic logs.
No. The Mate X is consumer technology — a smart mobility companion robot for everyday life. It is not marketed or certified as a medical device.
The Mate X is designed for individuals who want greater independence in their daily lives, as well as facilities and communities focused on safety and independence. It serves anyone who values mobility support, intelligent assistance, and daily interaction.
Unlike conventional mobility aids, the Mate X integrates assisted navigation with obstacle detection, 360° surround sensing, voice control, a powered seat lift, and a removable LiFePO4 battery. It is an intelligent companion that supports safer everyday mobility and daily living.
The Mate X is engineered for seamless operation across diverse environments including indoor living spaces, facilities, community centers, shopping areas, and outdoor public spaces. Its four-wheel independent suspension and terrain adaptability enable smooth transitions between different surfaces.
Yes. The Mate X features assisted navigation, voice control, and real-time environmental perception that enable natural interaction and scenario-adaptive responses, combining perception, reasoning, and action for context-aware companionship.
The Mate X is designed to detect obstacles and pedestrians and help avoid collisions. The user remains responsible for safe operation at all times.
Set a destination and the Mate X assists your navigation with real-time obstacle detection. You stay in control at all times and can take over instantly with the joystick or voice commands.
The Mate X uses a removable LiFePO4 battery (25.2 V / 18 Ah, 453.6 Wh) with a full charge in about 4 hours, delivering up to 30 km of range on level ground with smart features on. The charger accepts 100–240 V AC input.
Yes. The Mate X supports over-the-air (OTA) updates so its software stays current, and its modular architecture allows for future upgrades as robotics and AI technology advances.
Reserve your Mate X with a refundable USD 20 deposit on our Reserve page. At our Kickstarter launch in January 2027, we email you a personal link to your reserved early-bird unit. For partnerships, use the Contact page.
The Mate X launches on Kickstarter in January 2027, with direct sales on xcanbot.com expected in Q2 2027. We ship to the United States, Canada, the United Kingdom, the European Union, Australia and New Zealand.