Shipping Policy

Last updated: 14 October 2026

  • Reservation deposits: nothing is shipped. Kickstarter rewards ship according to the campaign's published schedule.
  • Orders on xcanbot.com (from Q2 2027): ship within 5 business days of payment. Delivery within 7–15 business days after shipment, depending on destination.
  • We ship to: United States, Canada, United Kingdom, European Union, Australia, New Zealand.
  • A tracking number is emailed at shipment.
  • Duties and import taxes: we ship Delivered Duty Paid (DDP) to all countries listed above. Import duties, import taxes and customs fees are paid by us. Nothing extra is charged on delivery.

XCAN ROBOT PTE. LTD., 25 Seah Street, #02-01, Singapore 188381 · team@xcanbot.com